Dear PayPal: You May Be Unknowingly Laundering Money for 123-Reg

“To run illegally acquired money through a legitimate business to make it more difficult to track” - Launder definition.

I’m going to quote other people who have experienced a similar issue to mine with 123-reg (‘auto renewing’ without consent), to prove that it was not a one-off, and that the company has practiced this – at best, deceptive – racket for some time. These quotes are not mine: they are re-printed from Twitter and Review Centre. If they included mine, it would be twice as long.

it’s so annoying. The autorenew that @123reg are doing is basically theft and something I never knowingly signed up to.

@123reg autorenew, more like auto steal.

Reg123 [sic] renewed number of domains on me when I didn’t want to renew them. They just charged my PayPal. Seems to be what they do.

@123reg For 2 days you restarted old domains & invoiced me for these. i have tried to call the office number and twice the call terminates.

can’t believe @123reg won’t refund the auto domain name renewal i didn’t want. is that even legal? i don’t even know how it got switched on!

123Reg is forcing me to enter card details so that it can autorenew all my domains unless I specifically tell it otherwise. Time to move on.

I’m proper mad at @123reg for putting my domains on auto-renew. Let’s hope they reply to mail before end of today,or there’ll be chargebacks

Yep, i had the same. Do you want to renew, ehh NO. Then they take money out of your account and then say that even though you clicked on the “let it expire” button, you didn’t cancel the hosting

I signed up with 123 reg only to have my hosting auto-renew at well over double the original price. I can find no record of them notifying me of this, and it’s just terrible that the onus is on the customer to stop them putting their greedy little hands into our bank accounts for as much money as they like!

Today i received three paid invoices from 123-reg for domains that i did not order.

I went on to my control panel and set the package to expire and set up my new site. This morning I have an received a receipt and 123-reg had taken the money from my card.

I’m not sure how many of these payments were taken through PayPal, but mine was, so I can only assume that at least some of these were.

PayPal, please take note. I KNOW that this isn’t your fault. You’re not doing anything illegal here.

But you should not be involved with a company like this. Your brand relies on security, trust, and convenience. Given my recent experience – where my dispute with you for this charge wasn’t accepted (and you told me to physically write to an address in the US to find out more details – I’m in the UK), I can’t honestly say that you feel more secure and convenient right now.

Please, don’t let this company tarnish your image. Don’t let them use your services.

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